Payment Policy
Payment Options
Effective Date: 01/19/2025
1. Introduction
At Prestige Home Appliance, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States, Canada, and Europe.
2. Accepted Payment Methods
2.1 iDEAL
Secure Online Banking in the Netherlands
iDEAL allows you to make online payments in a secure and straightforward manner within your own bank's online banking environment. It is widely used in the Netherlands.
How it Works:
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Step 1: Choose iDEAL as your payment method at checkout.
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Step 2: Select your bank from the provided list.
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Step 3: You will be redirected to your bank's login page to complete the payment.
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Step 4: Follow your bank's instructions to authorize the transaction.
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Step 5: Once the transaction is confirmed, you will be redirected back to our site, and we will send you a confirmation of your purchase.
2.2 Bancontact
Trusted Payment Service in Belgium
Bancontact is a reliable and established payment method in Belgium that enables safe and easy transactions.
How it Works:
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Step 1: Choose Bancontact as your payment method at checkout.
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Step 2: Enter your card details or scan the QR code with the Bancontact app.
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Step 3: Confirm the payment by following your bank's security procedures.
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Step 4: After the payment is confirmed, you will be redirected back to our site to receive a confirmation.
2.3 SOFORT Banking
Direct Banking Across Europe
SOFORT is a payment method that allows you to make direct online transfers from your bank account. It is available in multiple European countries and is known for its safety and immediacy.
How it Works:
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Step 1: Select SOFORT Banking as your payment option at checkout.
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Step 2: Choose your country and select your bank.
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Step 3: Log in with your online banking credentials.
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Step 4: Confirm the transaction using your usual authentication method (e.g., PIN or TAN).
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Step 5: After the transaction, you will be redirected back to our site for order confirmation.
2.4 Credit and Debit Cards
We accept all major credit and debit cards:
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Visa
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Mastercard
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American Express
How it Works:
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Step 1: Select your preferred card option at checkout.
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Step 2: Enter your card details, including the card number, expiration date, and CVV code.
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Step 3: Your payment will be securely processed through our encrypted payment gateway.
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Step 4: Once approved, you will receive an order confirmation via email.
2.5 PayPal
Secure Online Payments Worldwide
Pay quickly and securely using your PayPal account.
How it Works:
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Step 1: Choose PayPal as your payment method at checkout.
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Step 2: You will be redirected to the PayPal login page.
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Step 3: Log in to your PayPal account and confirm the payment.
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Step 4: After confirmation, you will be redirected back to our website with your order details.
3. Security and Data Protection
Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.
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SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
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PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.
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Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.
4. Customer Support
If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.
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Email: support@prestigehomeappliance.com
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Phone: 888-859-9050
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Address: 8465 Keystone Crossing, Suite 115, Indianapolis, IN 46240
Our support team is available to assist you Monday to Friday, 8 AM to 8 PM EST, Saturday to Sunday, 9 AM to 9 PM EST.
5. Compliance with the United States, Canadian, and European Legislation
All our payment methods and processes strictly comply with the laws and regulations of the United States, Canada, and Europe.
6. Payment Confirmation
After completing your payment, you will receive:
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Order Confirmation: An email containing your order details and confirmation.
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Receipt: A digital receipt for your records.
If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.
7. Currency
All transactions are processed in dollars. If your bank account is in a different currency, your bank may apply currency conversion rates and fees.
8. Fraud Prevention
To protect our customers and maintain a secure shopping environment:
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Verification: We may perform verification checks and request additional information before accepting an order.
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Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.
9. Changes to Payment Options
We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.
10. Terms and Conditions
By making a purchase on www.prestigehomeappliance.com, you agree to our Terms and Conditions and Return and Refund Policy.
Prestige Home Appliance
www.prestigehomeappliance.com
United States, Canada, Europe
01/19/2025
Prestige Home Appliance is a family-owned and veteran-founded company dedicated to helping our customers create their dream kitchens. We proudly partner with top brands in the home appliance industry to offer reliable, durable, and high-quality products at competitive prices.
We understand the importance of trust and transparency when it comes to outfitting your home. That’s why our mission is to make sourcing premium home appliances simple, seamless, and affordable for homeowners, contractors, landlords, and property managers alike.
At Prestige Home Appliance, we’re committed to providing exceptional products and unmatched value for every home.
Customer-Centric Service
Providing outstanding customer support from the moment you visit our site to the delivery of your product is central to our mission. We are dedicated to helping you every step of the way, ensuring you find the perfect home appliances to suit your needs. With free shipping and a top-tier return policy, we strive to make your shopping experience seamless and worry-free.
Authorized Dealer
Prestige Home Appliance is a premium authorized dealer for several high-quality and trusted brands.
Top-Tier Assurance
When you shop with Prestige Home Appliance, you can trust that you’re receiving top-quality products from the industry’s most reputable brands. All of our products come with a manufacturer’s warranty, ensuring your confidence in their durability. We collaborate with manufacturers who have built a legacy of excellence, offering dependable appliances backed by years of experience.